How Sudjai “Jai” Buasan turned inexperience into purpose at Shama Ekamai Bangkok  When Sudjai Buasan, or “Jai” as everyone calls her, first walked into Shama Ekamai Bangkok in 2018, she had never worked in a hotel, never used a computer, and could barely speak English. Yet today, she is the property’s Assistant Operations Manager, the steady heartbeat of a residence filled […]

When Pong first stepped into the lobby of Amari Don Muang Airport Bangkok six years ago, he did not yet know what a concierge really did. Pong, or Suparuek Pimpunroong, is now a concierge at Amari Don Muang Airport Bangkok. But when he first joined the hotel as a fresh English graduate from the Faculty […]