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Koranit Rattanamahattana

Inside the Mind Behind Amaya’s Guest Experience 

Every morning before sunrise fully reaches Amari Bangkok, Jeffrey Andres is already thinking several steps ahead.  How many guests are arriving for breakfast? Will there be enough staff on both floors? Which guest groups are checking in today? Will the Indian section need expanding? Are there enough Arabic dishes prepared? Is the buffet flow moving naturally?  For […]

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The Bartender Who Learnt Confidence One Conversation at a Time 

As evening settles over Oriental Residence Bangkok, the atmosphere at Oriental Bar begins to shift almost imperceptibly.  Lighting softens. Conversations slow. Glassware catches reflections from the city beyond the windows. Guests arrive looking for different things: a moment of quiet after work, an elegant cocktail before dinner, or simply the comfort of sitting somewhere that feels calm […]

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More Than a Smile Behind Maitree Bar: The Quiet Pressure Behind Hospitality, and the Woman Learning to Carry It 

Every evening at Amari Bangkok’s Maitree Bar begins the same way.  The lights soften. Ice hits the shaker. Guests slowly drift in from Bangkok’s traffic and heat, looking for somewhere to relax.  Some want cocktails. Some want conversation. Some simply want to be left alone for an hour.  And standing quietly in the middle of it […]

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For Vicky, Everybody Is a VIP

At NILA, Everybody Is a VIP  On winter nights in the mountains of northern India, Vicky remembers sitting beside a fire with his family while snow fell outside.  His father would push potatoes directly into the hot ashes and wait for the skins to blacken slightly before pulling them out carefully with metal tongs. Then came the simplest […]

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After Years of Moving, She Finally Found Peace at Shama Ekamai Bangkok 

Every morning at around 6.30, Kiyoko Imaizumi wakes before the Bangkok heat arrives.  She takes her poodle, Nana, downstairs for a walk while the neighbourhood is still quiet. The streets are calm. The air is cooler. Other dog owners pass by slowly, greeting each other as their pets stop to sniff and play.   For Kiyoko, these small routines matter.  After […]

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The Front Office Manager Who Once Followed a Guest Along the Beach 

Most hotel guests never see what happens behind the scenes.  They see the smile at check in. The smooth arrival. The polished lobby. The comforting feeling that everything is under control.  But sometimes, hospitality means standing quietly on a dark beach, watching from a distance, hoping a guest is safe.  For Khun Arm or Kanchana Samipag, Front […]

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