ONYX Hospitality Group Unveils IRIS 2.0, Advancing the Next Generation of Commercial Intelligence Platform
Bangkok, Thailand – [11 August 2026] – ONYX Hospitality Group, a leading hospitality management company specialising in hotels, resorts, serviced apartments and luxury residences across Asia Pacific, with the vision to become the best medium-sized hospitality management company in Asia Pacific, today announced the upcoming launch of IRIS 2.0 (powered by Avalon Analytics), the next evolution of its proprietary Integrated Revenue Intelligence System (IRIS), reinforcing its commitment to innovation and data-driven commercial excellence.
First introduced in 2023, IRIS was developed to transform the way commercial decisions are made by bringing together data from multiple data sources into a single intelligence platform. Over the past three years, it has become an integral part of ONYX Hospitality Group’s commercial ecosystem, empowering revenue management, sales, distribution and commercial teams with real-time insights to drive business performance across the Group’s growing portfolio.
Building on this strong foundation, IRIS 2.0 represents the next evolution of ONYX’s digital transformation journey.
Developed in collaboration with Avalon Analytics, the enhanced platform delivers a significantly improved user experience, more advanced analytics and a new generation of commercial dashboards that enable faster, smarter and more integrated decision-making.
A key milestone in this evolution is the expansion of the platform beyond traditional rooms analytics. IRIS 2.0 now brings together both Rooms, and Food & Beverage analytics, providing hotel teams with a more holistic view of total commercial performance and enabling stronger, data-driven decisions across the business.
“When we introduced IRIS in 2023, we believed it would be much more than a reporting platform—it would become the foundation of our commercial transformation,” said Bharath Satyavolu, Vice President – Commercial, ONYX Hospitality Group.
“Three years later, that vision has become a reality. IRIS has fundamentally changed how our teams use data, collaborate across functions and make commercial decisions. With IRIS 2.0, we are taking the next step in strengthening our commercial capabilities, enabling our hotels to respond more effectively to changing market dynamics while creating long-term value for our owners, partners and guests. As we continue to grow, investments in technology and innovation such as IRIS will play a vital role in building a more agile, resilient and sustainable business for the future.”
The rollout of IRIS 2.0 will take place in phases and will be supported by structured training sessions and hands-on workshops to ensure teams maximise the value of the platform and continue embedding data-driven decision making into everyday commercial operations.
“The launch of IRIS 2.0 represents another important milestone in the long-standing collaboration between ONYX Hospitality Group and Avalon Analytics. Together, the two organisations continue to push the boundaries of commercial intelligence, helping hotels transform data into actionable insights and smarter business decisions” said Pierre-Yves Lefebvre, CEO at Avalon Analytics.
About ONYX Hospitality Group:
ONYX Hospitality Group, a reputable force in the Asia-Pacific hospitality industry, operates a collection of comprehensive yet complementary brands – Amari, OZO, Shama and Oriental Residence – catering to the distinctive needs of discerning business and leisure travellers across the region where it has deep expertise. In addition to its brand portfolio, ONYX Hospitality Group also operates additional hospitality services across spa and food & beverage. With six decades of management experience, the company extends its innovative solutions throughout the region, upholding internationally recognised standards and ensuring optimal operational manoeuvrability. By fostering enduring relationships with like-minded business partners, ONYX Hospitality Group delivers unparalleled experiences in a dynamic and competitive market, meeting the ever-evolving demands of travellers.
More information: www.onyx-hospitality.com
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About Avalon Analytics:
Avalon Analytics is a Bangkok-based business intelligence platform purpose-built for the hospitality industry. The company helps hotel groups consolidate fragmented data into a single source of truth, giving revenue management, sales, distribution, and commercial teams the real-time insights they need to make faster, better decisions. Avalon Analytics partners with hospitality management companies globally to turn commercial data into measurable commercial performance, combining deep industry expertise with modern data infrastructure to support hotels as they scale.